At SALOME, (“SALOME”, “we”, “us” or “our”) we value your data protection rights. In this Notice we provide you with both a brief summary of which personal data we use when you visit our website and purchase our products and about your rights, and an in-depth explanation starting with section 1. below.
✓ Service Provision
We and our service providers process personal data related to you in order to provide you with the full range of services and features of our website. This includes data required to receive products and services.
We and our service providers track and run analyses of the usage of the website and, if you subscribed to it, of our newsletter to understand how they are used and improve them.
We can use your data for marketing purposes to provide you with personalized offers about our products and services.
Our service providers and SALOME company members also access your data in order to provide services to you as described in this Privacy Notice.
✓ Your rights
Your rights include the right to access, correct, and delete your information, and, if applicable, withdraw your consent, object to, or restrict the processing.
✓ Location of your data
Data we use will be primarily stored in the United Kingdom with us and our cloud service providers. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy and the Data Protection Legislation when it is processed in, or otherwise accessed from, a location outside the EEA. This means that we will only transfer your personal data to third parties outside the EEA if we have your explicit consent to do so. By submitting your personal data to us, you acknowledge this transfer, storing or processing of your personal data
1 What personal data do we use for which purposes and on which legal basis?
In order to provide you with our services and the full range of features of our website we and our service providers use your data (including your name, email address and IP address for the following purposes:
When you order goods online, in this case we additionally need your address, telephone number and payment information, to process your purchase, send you confirmations, verify transactions for fraudulent activity, and to process returns, repairs and exchanges of products.
When you participate in loyalty programs, recommend our products to others, redeem a gift card, or when we offer you discounts and bonuses etc. we use this information in addition to purchase-related information to determine whether you are eligible for additional discounts and special offers.
When you provide us the contact details of a friend we will use it as well to process your request.
When you contact us to answer your requests, provide customer support and handle your inquiry.
As far as this processing is necessary for the performance of the contract with you it is based on Art. 6 (1) b of the EU General Data Protection Regulation (GDPR). Voluntary information is processed under Art. 6 (1) f GDPR, our legitimate interest to offer a functionally appealing and user-friendly website. In addition, GDPR allows for the processing required by law,
and, thus, e.g. to answer your inquiries via the means provided without undue delay.
In principle, we delete information related to your
account upon your request and after three years of inactivity,
purchase after expiry of the relevant legal retention period,
participation in loyalty programs, recommendations etc. after three years.
Certain of our processing activities we want to explain to you in more detail:
Wix provides us with the online platform that allows us to sell our products and services to you. If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Wix’s Terms of Service:
http://www.wix.com/about/terms-of-use or Privacy Statement
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service
1.2 Interest based advertising
To select which marketing information may be of interest to and to personalize ads and offers for you, on the grounds of Art. 6 (1) f GDPR, we
use publicly available information (e.g. from your social media profiles)
analyze your account information and how you use our services including our website, ads on third party websites and our newsletter
use inforuse publicly available information (e.g. from your social media profiles)n of your redemption of a gift card, entering of a contest, or competition, or of your participation in a survey
use information collected by our service providers (e.g.Google)
send you promotional emails for products similar to your prior purchases, or contact you via other channels of electronic communications, unless you opted-out.
For any other contact for direct marketing purposes (e.g. further emails, newsletter, SMS messages) we will ask for your consent.
In principle, we delete such advertising related data after a maximum retention period of three years.
1.3 Your reviews and shared content
When you post a product review on, or upload an image or other material to our website or when you share content with us on third party websites, such as social networks, based on our legitimate interests (Art. 6 (1) f GDPR), we publish and use this information on our and third party websites. We delete such data after 5 years. We do not control and do not assume responsibility for the use of information by such third party websites. For information about their use of your information, please visit their privacy policies.
Please also note that you must own the intellectual property rights in the content you upload to our website and share with us and must not violate rights of others (e.g. intellectual property or data protection rights). In uploading you grant us, and our respective service providers, a royalty-free, unrestricted, non-exclusive, perpetual, irrevocable, sub-licensable, transferrable and worldwide license to use, edit, copy, adapt, translate, publish, display, make available, communicate and distribute the content
partially or in whole, and to incorporate it in other works for any purposes such as advertising, marketing and promotions and in any form, media or technology known today or later developed.
1.4 Cookies and Other Technologies
Every time you visit our website, our system stores data related to your browser, its version, the operating system of your computer, your IP address, date, length and time of your visit, the website you accessed before and the one you visit following links on our website. We base this processing on our legitimate security interest (Art. 6 (1) f GDPR) and delete log files without undue delay, the latest after 6 months after the session has ended.
Before we explain to you which categories of cookies and other technologies (all together we call "Cookies") we use, we want to point out that you can generally reject browser Cookies via the settings of your browser, ordisable certain categories of Cookies:
Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Please note that certain functionalities of our website and services may not be accessible to you if you disable the use of certain Cookies.
1.4.1 Functional Cookies
1.4.2 Social Cookies
1.4.3 Analytical Cookies
Without linking it to your name, but storing it with an ID number on the basis of Art. 6 (1) f GDPR we use information about our services you use and how you use them (e.g. articles you clicked on in our emails or on our website). We use this information to learn about shopping preferences to tailor our offers and websites, to resolve problems with websites, products and services, to analyze trends and statistics and to present our content in the most appealing and user-friendly way for you.
e use Google Analytics, an analysis service provided by Google to store "analytical cookies" on your computer on our behalf. In order to use Google Analytics, we send anonymized information about e.g. your usage of our website and the terminal devices used to Google, where the data is aggregated and analyzed to provide meaningful reports for us. We do not combine data from Google Analytics with any of your personal information, neither does Google merge them with data about you.
You can object by installing a browser plugin clicking here [ http://tools.google.com/dlpage/gaoptout?hl=en ].
1.4.4 Marketing Cookies
Please note that if you maintain a user account with third party service providers (e.g. facebook) they may be able to identify you.
● We use DoubleClick Campaign Manager, an analysis service provided by Google to improve advertising based on what is relevant to you, to improve reporting on campaign performance and to avoid showing ads you have already seen. DoubleClick places a Cookie on your browser. Depending on your settings, information associated with Cookies used in advertising may be added to your Google account. For detailed description of Google's processing go to "Google Analytics".
To opt-out from receiving personalized ads from Google click here.
To prevent Google from collecting data for behavioral advertising you may change the settings on this page [ https://policies.google.com/technologies/ads?hl=en ].
● We integrate a so-called custom audience pixel provided by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") into our website ("pixel"). The pixel collects data about the usage of our website (e.g. which pages you have visited) and sends them in hashed form to Facebook. The data are used for statistical and market research purposes to understand how users behave after clicking on an ad placed on the Facebook website. This enables us to measure the effectiveness of our marketing campaigns run on Facebook websites (conversion tracking) and target our advertising to groups created by Facebook. We can also show you advertisements via your Facebook feed, according to your website usage you may find interesting. If you visit our website after you visited Facebook we can only identify you and assign this information to your customer account if you, e.g., place an order.
● We use Mailchimp, a marketing platform. Mailchimp helps us to manage and orchestrate our marketing interaction with you across email, mobile, social, display and the web. We use Mailchimp to send you newsletters or automated-emails. Mailchimp may collect your personal information, contact and purchases data, usage information and your IP address.
You can opt-out from this analysis by clicking the unsubscribe link on each email.
● Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
2. Where do we get personal information from?
Most of the personal data we process we received by you, be it because you entered it when placing an order, or because we tracked your usage of our website or newsletter etc. However, we also may receive information about you from other sources, if publicly available, from third party websites. In some cases we receive personal information about you from our service providers e.g. Mailchimp, Facebook, Google.
3. When do we share personal information?
We will share your personal information in the following cases:
3.1 Legal obligation and internal purposes
We disclose your personal information (i) in order to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal processes, including requests to meet national security or law enforcement requirements; (ii) in order to protect and defend the rights or property of us or third parties; or (iii) in an emergency, in order to protect the safety of our employees or any person.
3.2 Joint processing within SALOME company
Your information will be combined with other personal information that SALOME have obtained about you (e.g. wearable data, purchase details of your wearable device, other goods you have purchased on the company website). We will also use your data if required to provide after-sale services to you.
3.3 Sharing with third parties
We involve other companies for the provision or the hosting of services, who are permitted to use personal information only on our behalf and must not use it for their own purposes, unless permitted by law.
We share the data with service providers
for functional, social, analytical technologies and technologies enabling behavioral marketing (1.4)
providing payment services (e.g. PayPal)
for transport and logistic services (e.g. Post DHL Group)
providing hosting and general IT services (e.g. Google, Inc.)
for social media services (e.g. Facebook or Google)
for direct marketing campaigns (e.g. Google, Facebook).
4. For how long do we use personal information?
We will retain your personal information as long as necessary to provide you with functionality and services as described above under chapter 1. In some situations, and to the extent necessary, however, we may keep some of your personal information for longer. Examples include the defense against, or the establishment of, legal claims and legal obligations (e.g. tax law, or the principle of accountability, which requires us to demonstrate that our processing complies with applicable data protection laws). In order to verify whether you opted out or in to marketing activities, we e.g. store your respective choice (e.g. via a cookie or a declaration).
5. What are your rights?
We encourage you to address any inquiries or concerns regarding our use of your information using our contact details displayed in 9. Like this you also may exercise your right to request (i) access to, (ii) correction of, (iii) deletion of, and (iv) restriction of personal information we hold about you. You also have the right to (v) data portability (to receive data you provided in a machine readable format) and, where applicable, (vi) withdrawal of your consent, (vii) opt-out from receiving marketing notifications, and (viii) object to the processing we base on our legitimate interests. Apart from this you have to right to (ix) lodge a complaint with the responsible data protection authority.
Users may exercise all these rights by contacting customer service at firstname.lastname@example.org or by ordinary mail to SALOME - 4 Lake Approach
Axwell Park TYNE AND WEAR, NE215PE United Kingdom.
Users must enclose proof of identity with their application. In case of non-response or unsatisfactory response, users may contact the supervisory authority of their country of residence
6. What happens if we Change this Privacy Notice?
7. Our referral to other websites
Whenever we provide links to other websites on our website, this is in the interest of our users or should be understood as a courtesy to the third party provider. Pages to which we link and pages that link to our website are not under our control. In such cases we are neither responsible for the content of these pages nor for compliance with the applicable data protection regulations of those providers. We recommend that you carefully read the privacy statements of these third parties to learn how your personal information is stored, used or shared.
8. Who are we and how can you contact us?
This website is provided by SALOME, 4 Lake Approach, Axwell Park, Tyne And Wear, NE215PE, United Kingdom,
T: +44 (0) 7522061525, e-mail: email@example.com
You can get in touch with us in every case required by law per email using firstname.lastname@example.org